Concentra solicited design services from Little due to the firm’s retail experience, which yielded a medical office that uses pictograms and oversized exam room numbers to guide patients in a bright, fun, yet relaxing atmosphere, as seen in this procedure room in a Charlotte, N.C., location that opened in 2008. “If you’re 5 or 95, you’re going to see room number 5,” says Daniel Montaño. “You can’t miss it.” Photo: Mark Steele.